All documents are in .pdf format.

 
 
INSIGHTS
   
  Intellectual capital is at the heart of our consulting practice. By providing fresh insights and a new perspective to our clients, we help them create real impact in their fields. Some examples of our work are below.
   
 
 

Challenges and Opportunities at the United States Postal Service. The USPS is one of the largest and most important organizations in the world - in any sector. Today, it faces serious challenges caused by a changing mix of mail, increasing Internet usage, and growing competition in the package delivery market. But the USPS also has significant opportunities to increase its efficiency and deliver on its mission - if it acknowledges and embraces its role at the center of the mail "ecosystem".

Brand Equity from a Systems Dynamics and Decision-Making Perspective. In the private sector, brands are commonly understood as either communications tools or financial assets, but the two perspectives are more often confounded than reconciled. GivingWorks founder Nazir Ahmad, working with a group of executives from major US consumer companies, articulates a new approach to branding as the stewardship of a resource of trust which can be grown or depleted. This conception of a brand applies equally well in the social sector.

 

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